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Service call - new history line window bug? SD 4.5 SP15

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Service call - new history line window bug? SD 4.5 SP15

In Service call, under History, each time a new History line is added, or openened, the window grows a bit. After some tries it is at the screen boundaries.

Surely this must be a bug? Or are we missing something? Problem is there even in SP21.

Could someone else try this just to verify?

Thanks,
Michael
3 REPLIES
Ruth Porter
Honored Contributor

Re: Service call - new history line window bug? SD 4.5 SP15

Hi Michael,

I have indeed noticed this but I find it is inconsistent and I have not spotted what the trigger might be.

Sorry I can't help more,

Regards

Ruth
http://www.teamultra.net
George M. Meneg
Honored Contributor

Re: Service call - new history line window bug? SD 4.5 SP15

Hello Michael,

I cannot verify that (SP20). I remember that sometime ago we have that problem but that problems was fixed at a service pack (but I cannot find it on the defects.htm).

Btw, how is the performance of SP21?
menes fhtagn

Re: Service call - new history line window bug? SD 4.5 SP15

Hi there George.

I'm sorry to say that we have given up SP21 for the moment. Upgrading Java to 1.5.0_09_b03 on the Solaris box didn't help at all.

We have now reinstalled the testserver with SP20. Although not so sluggish, the SP20 installation is still slower than our SP production system. Hardware is the same on both systems.

We hope to be able to somehow tune/tweak SP20 to make it faster.

About the window bug this thread started with: it was there in SP21 aswell.

Michael
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