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Service Today views question

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NHS Pete
Respected Contributor.

Service Today views question

Is it possible to use custom fields in the Service Today views?

I have a custom field which is used on the Work Order form which I would like displayed in the ‘Service Today for Person’ view. But it seems that the Work Order is not available as a source of data for the view.
3 REPLIES
Mark O'Loughlin
Acclaimed Contributor.

Re: Service Today views question

Hi Pete,

I don' think that this is possible as commom fields will be dislayed in Service Today and not custom fields.
Ruth Porter
Acclaimed Contributor.

Re: Service Today views question

Hi Pete,

You can only see the fields common to all relevant record types in Service Today and so custom fields cannot be seen.

If you are not using the Source Id field, that is common to all the relevant record types so you could consider using that field instead.

Hope this helps

Ruth
http://www.teamultra.net
NHS Pete
Respected Contributor.

Re: Service Today views question

Thanks for the replies, not what I wanted to hear but at least I know that it can't be done.

I have a custom date/time field on the Work Order form and I would have liked that to be displayed in the Service Today views.

But, it can't be done.....