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Service Today views based on Status

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Deepika G
Regular Collector

Service Today views based on Status

Hi,

Is it possible to modify the views used in service Today to display items based on their status?
Ex:
Only workorders in Approved status
Only changes in To be Implmented status

Thanks
2 REPLIES
Vasily Kamenev
Honored Contributor
Solution

Re: Service Today views based on Status

Hi,
NO, because used field with equle values, but Status not equals in all modules SC, WO, CH etc.
You can use next: create rule by copy Status as text in Source ID and then use filter.

Vasily
Deepika G
Regular Collector

Re: Service Today views based on Status

Copied status to source ID field and then set that condition in the view filter.

Thanks
//Add this to "OnDomLoad" event