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Service Today "Query Restriction Exceeded"

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TimCal
Collector

Service Today "Query Restriction Exceeded"

Hi Guys,

Need your help with this one.

Can you please tell me from where can I modify the query restriction in Service Today?
I cannot find it in Presentaion -> Search..?
Not even in the roles...

please someone?

Thanks
2 REPLIES
The Pike
Honored Contributor
Solution

Re: Service Today "Query Restriction Exceeded"

The Service Today Views query all Service Event items. Query restriction is hardcoded pretty much like it is for Scheduled Tasks and Analyzed Data Views. This restriction prevents the client from loading too many items which affects response times.

It's possible the restriction could be changed on the database but it is not recommended and would possibly render your support contract with HP invalid.

Points and pints are welcome.

The Pike
TimCal
Collector

Re: Service Today "Query Restriction Exceeded"

HI Pike,

Thanks a lot for this clear explanation :)

So it can't be done (because we won't touch the database...)

Thanks a lot
//Add this to "OnDomLoad" event