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Service Today and Callers name via Requester field??

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David Borojevic
Outstanding Contributor.

Service Today and Callers name via Requester field??

Users here have always wanted to have the Service Caller's name displayed in the Service Today, but it isn't available. However I just noticed that Requester is available and that is a Service Call field also. Is there any reason why I shouldn't write a UI rule to keep the Requester in Sync with the Caller Field in Service Calls, then add it to Service Today views?

Cheers
1 REPLY
David Borojevic
Outstanding Contributor.

Re: Service Today and Callers name via Requester field??

Sorry - duplicate - very unresponsive web site - often bad at this time of the day!