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Service Report

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Amal Harikrishn
Acclaimed Contributor

Service Report

Hi

Is it possible to print individual service reports for each service calls

Regards

Amal
3 REPLIES
Sandeshp_1
Member

Re: Service Report

Hi,
You mean to say that, the report for individual Service call ?

If it is, yes..., you can print.
Select the required service call-> copy and paste in Excel file.
Amal Harikrishn
Acclaimed Contributor

Re: Service Report

Hi Sandesh

Thanks,
But i am trying to generate individual service call report to be given to callers, i tried by desiging a form with the required feilds and printing it but the format dosen't looks good. Is it possible within service desk to get it done or should i be using any reporting tools.

Regards

Amal
Sandeshp_1
Member

Re: Service Report

Hi Amal,

Crystal reporting is always a good option, i heared abt it, but never used.

In SD u can difine the required view.No need to create a separate FORMS. Please find attachment for more details on how to generate the required view.
//Add this to "OnDomLoad" event