Very new to SD, running version 4.5 now on SP29, was on SP14. I was able to upgrade the server and client apps after installed newest version of Sun Java (6.x), however, it appears Service Pages are still trying to load from the older version 1.3.x. I get an error message when I start Tomcat under Service Pages that states something to the effect of "The JAVA_HOME environment variable is not defined correctly". The same screen says "Using JAVA_HOME: c:\jdk1.3.1_03.
Also there is a windows error stating "can not find -Djava.endorsed.dirs="
So from reading through other posts I figured out how to set JAVA_HOME and now Tomcat/Service Pages are using the updated version of Java. The only issue I have now is upgrading Service Pages to the latest SP (29) and upgrading to Tomcat 5. How is this suppose to be done?
Forced JRE/JDK 5.0 for SP26 or higher. (in Last-minute Information) . . . - ITSM009360 From SP25, Service Desk starts to support Java Runtime Environment(JRE) 5.0 and Java Development Kit(JDK) 5.0.
Service Desk 4.5 will only support JRE/JDK 5.0 starting with Service Pack 26. With this Service Pack version JRE/JDK 1.4.2 will no longer be supported. JRE/JDK 1.4.2 will still be supported for earlier Service Pack versions.