Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Service Pages are not working

Highlighted
César Castillo
Regular Collector

Service Pages are not working

Hi friends,

I have a problem with Self Service Pages, When I want to access SSP I get the following message on th browser: HTTP Status 404 - /sd-sp45/index.html.

Can somebody help me? please

Thanks,

César
3 REPLIES
Mark O'Loughlin
Honored Contributor

Re: Service Pages are not working

Hi Cesar,

I cant open the attached (.bmp?) but have a look here to strat with

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1050622
César Castillo
Regular Collector

Re: Service Pages are not working

Hi Mark,

I have SD application server and SP Appl server on the same HP-UX system. I'm trying to access the SP from windows clients and Unix local host but it was impossible.

I attach the messages on catalina.out log file, I don't know why, but apache is working on port 8082 and not 8080.

Do you think that I have to change this port configuration?

Thank for all

Cesar

César Castillo
Regular Collector

Re: Service Pages are not working

Ups this is the file
//Add this to "OnDomLoad" event