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Service Pages and Change Tickets

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Ashly A K
Acclaimed Contributor.

Service Pages and Change Tickets

hi!

I need some more fields in the Change ticket, which comes in Service Pages. Could someone help me ? I am using Sd 4.5 with SP 14. (Windows)

-Ashly
http://www.geocities.com/helponhpopenview
6 REPLIES
Ruth Porter
Acclaimed Contributor.
Solution

Re: Service Pages and Change Tickets

Hi Ashly,

As the change record is only visible to accounst which have a licence, why not use the web console instead?

Hope this helps

Ruth
http://www.teamultra.net
Mark O'Loughlin
Acclaimed Contributor.

Re: Service Pages and Change Tickets

Hi ashly,

you would need to modify the change .jsps for viewedit and save at a minimum.

Ruths suggestion saves you having to modify the files. Ruth did I read somewhere that UI rules now work on the webconsole which would be another benefit in thsi case if it is true?
Mark O'Loughlin
Acclaimed Contributor.

Re: Service Pages and Change Tickets

Hi Ashly,

you would need to modify the change .jsps for viewedit and save at a minimum.

Ruths suggestion saves you having to modify the files. Ruth did I read somewhere that UI rules now work on the webconsole which would be another benefit in thsi case if it is true?
Ruth Porter
Acclaimed Contributor.

Re: Service Pages and Change Tickets

Hi Mark,

Not too sure of whether UI rules now work - in version 5 some do I think, with 4.5 I cannot find a definitive statement.

Regards

Ruth
http://www.teamultra.net
Ashly A K
Acclaimed Contributor.

Re: Service Pages and Change Tickets

hi All,

Thankx a TON for the inputs!!

I was able to achive this by making changes in ViewEditChange.jsp.

Ruth,
We don't use Web Console, since SP is more thin, and i can save one hardware!!!

Once again, thanx a lot!!

-Ashly
http://www.geocities.com/helponhpopenview
Ashly A K
Acclaimed Contributor.

Re: Service Pages and Change Tickets

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http://www.geocities.com/helponhpopenview