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Service Pages View Setting

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Norvel Rodrigo
Acclaimed Contributor

Service Pages View Setting

Hi i'm currently using HP Open View SD 5.4 and at present customizing my service pages, however there is one problem came up when my team would want the Work order be be shown on the menu left in addition to the service pages (full) and (restricted). I tried to put the link using the MainMenu.JSP at the buttom of the page but it did not work. The error is "No view defined for work order ". However I went to the service page configuration settings -> View, but found out that the only capable user that can view is the admin and the "Support Engineer". Unlike the Service Call Views, it has two entry for templates views (support engineer and regular user). My question is how can i add vies for Regular Users? I'm hoping anybody who is expert on this will reply the soones. Thank you.
//Add this to "OnDomLoad" event