The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Service Pages Unable to connect to hostxx on port xx

Highlighted
BUPA IS
Super Collector

Service Pages Unable to connect to hostxx on port xx

Hi
I'm working on Service Desk 4.5 SP26, I'm trying to get a development Service Pages working.This was set up by somebody else and when I go to log into the web it gives me the following error: Service Pages Unable to connect to host: man171 on port:30983, can anybody tell me what I have to check to get this working please.
Thanks
Christine
Help is out there always!!!!!
1 REPLY
Radovan Skolnik
Honored Contributor

Re: Service Pages Unable to connect to hostxx on port xx

Service Pages use WEb-API which uses port that usually is 30999 and not 30983. So check out what port is setup on server side to accept connections from clients. The configuration on Service Pages side is stored in %service_pages_home%/webapps/sd-sp45/WEB-INF/web.xml There should be part like this that defines where to attempt to login in:


sd_application_server
localhost

The name of the application server this web applications connects to.


//Add this to "OnDomLoad" event