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Service Pages Unable to connect to hostxx on port xx

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BUPA IS
Respected Contributor.

Service Pages Unable to connect to hostxx on port xx

Hi
I'm working on Service Desk 4.5 SP26, I'm trying to get a development Service Pages working.This was set up by somebody else and when I go to log into the web it gives me the following error: Service Pages Unable to connect to host: man171 on port:30983, can anybody tell me what I have to check to get this working please.
Thanks
Christine
Help is out there always!!!!!
1 REPLY
Radovan Skolnik
Acclaimed Contributor.

Re: Service Pages Unable to connect to hostxx on port xx

Service Pages use WEb-API which uses port that usually is 30999 and not 30983. So check out what port is setup on server side to accept connections from clients. The configuration on Service Pages side is stored in %service_pages_home%/webapps/sd-sp45/WEB-INF/web.xml There should be part like this that defines where to attempt to login in:


sd_application_server
localhost

The name of the application server this web applications connects to.