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Service Pages Problem

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vadher.vijay
Super Collector

Service Pages Problem

Dear All

I am facing one problem with service pages of HP OV SD 4.5.

Actually when user logged in into service pages and click on to the all service calls it will take huge time to display.

Here I also attched a .doc file for reference.

Kindly help..........
4 REPLIES
The Pike
Honored Contributor
Solution

Re: Service Pages Problem

There's no attachment.
Probably too many service calls. Try filtering the view... remember Service Pages is a lite interface.

Hope this helps.
Points are welcome.

The Pike
vadher.vijay
Super Collector

Re: Service Pages Problem

Hi

can u guide me how to filter view for service pages.

here I attach .doc file for your reference
The Pike
Honored Contributor

Re: Service Pages Problem

Service Pages Views must be edited from the Administrator Console, just like normal Views but in the Service Pages node.

Points are welcome. Remember each reply is eligible for points. Don't be shy to assign to my previous post as well.

The Pike
Oleg Shilovskiy
Super Collector

Re: Service Pages Problem

we are fetch Data about ServiceCalls with T-SQL query. It more quickly. Table ITSM_SERVICECALLS
//Add this to "OnDomLoad" event