I am customising a Service Page and would like to know if there is any way to have more than two view available for selection.
Currently the mainmenu.jsp links to two view set within the view settings options in Service Desk. That is, SP_ListScRestrictedList and SP_ListScFullList. At the moment, the servicepages are resctricted to what is stored within the views settings for Service Pages but I would like to know if there is a way to code the mainmenu.jsp directly to the views themselves as a link and not the options within the view settings.
This may be unclear but if anyone can help or steer me in the right direction, that would be great. At the moment I haven't got a test scenario created until after Sunday
Hi Jim, yes,You can modify the MainMenu.jsp and get multiple views. For example : You can have Open Calls,Closed Calls,My Approvals.etc.. You can use any one filter to bringin all the servicecalls and in the Client side you can apply the filter based on Status or Service. Hope this helps