I am customising a Service Page and would like to know if it is possible to apply more than two filters (Full and Restricted) to the page.
The mainmenu.jsp file links to the SP_ListScRestrictedList and SP_ListScFullList selections from the Service Call view settings section in the Admin console. I wondered if it is possible to code the link directly to the views instead of the views selected in views settings.
I am currently using SD 4.5 SP20, can anyone please shed some light.
The following code will give you idea to do it.. In my case i have used Restricted Filter to provide 4 links in MainMenu.jsp. This will bring all the Service calls for the loggedin user and i modified my differnet ListServiceCall.jsp to suite my Requirement. I have attached my MainMenu.jsp for your reference. Hope this helps
Thats excellent. I created the new ServiceCallList.jsp file and create the condition within this file. But it seems to only apply the condition (For example you had the conditions for status and service) to the filter set within the view settings options within the service desk gui.
Is there a way to specify one the unused views to apply the condtions to?
By the way, I have to thank you for getting me this far, the examples have been great...