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Service Pages ERROR (SD 4.5)

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Funky junky
Respected Contributor.

Service Pages ERROR (SD 4.5)

When I press login buttin on the index.html page of my service pages page I get a message:

type Exception report

message Internal Server Error

description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: Unable to compile class for JSPNote: sun.tools.javac.Main has been deprecated.
error: Invalid class file format in C:\Program Files\Java\jre1.6.0_01\lib\rt.jar(java/lang/Object.class). The major.minor version '49.0' is too recent for this tool to understand.

C:\Program Files\Hewlett-Packard\OpenView\service desk 4.5\service pages\work\localhost\sd-sp45\Login$jsp.java:0: Class java.lang.Object not found in class javax.servlet.GenericServlet.
package org.apache.jsp;
^
2 errors, 1 warning

at org.apache.jasper.compiler.Compiler.compile(Compiler.java:285)
at org.apache.jasper.servlet.JspServlet.loadJSP(JspServlet.java:552)
at org.apache.jasper.servlet.JspServlet$JspServletWrapper.loadIfNecessary(JspServlet.java:177)
at org.apache.jasper.servlet.JspServlet$JspServletWrapper.service(JspServlet.java:189)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:382)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:474)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:243)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:190)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:246)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2343)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:468)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.connector.http.HttpProcessor.process(HttpProcessor.java:1012)
at org.apache.catalina.connector.http.HttpProcessor.run(HttpProcessor.java:1107)
at java.lang.Thread.run(Unknown Source)

J2SDK version 1.4.2_14, Java_Home environment variable is set to the default installation path (C:\j2sdk1.4.2_14)
2 REPLIES
Mohammed Albust
Honored Contributor.

Re: Service Pages ERROR (SD 4.5)

Do you have Java J2RE installed? Make sure it's installed and the the variable is set poperly.
Funky junky
Respected Contributor.

Re: Service Pages ERROR (SD 4.5)

The solution: tomcat doesn't support JSDK 1.4.2_14, only 1.3