Service Desk Practitioners Forum
Showing results for 
Search instead for 
Did you mean: 

Service Page Error

Sue M
Occasional Advisor

Service Page Error

We were requested to hide the To Person field and add Service Call in front of ID on Service Page. We made the adjustments to the java code (ViewEditServiceCall.jsp) but now we are receiving the following error: Apache Tomcat/4.0.3 - HTTP Status 500 - Internal Server Error


type Exception report

message Internal Server Error

description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.


javax.servlet.ServletException: sun/tools/javac/Main

We moved this change out and put back the original code and we no longer receive the error. We are new to HP. Any help is greatly appreciated. Thanks!
Gyula Matics_1
Honored Contributor

Re: Service Page Error

Well, you've made a java syntactical error somewhere in your code. Either post your code, or the full error message so we can help you.
Sue M
Occasional Advisor

Re: Service Page Error

This is a duplicate. Please disregard.
//Add this to "OnDomLoad" event