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Service Page Attachments - Let's document this once and for ALL

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boart
Contributor.

Service Page Attachments - Let's document this once and for ALL

OK. There are forum posts all of this place about how to allow End User attachments from inside Service Pages. None however provide clear, version specific answers to this HUGE feature oversight by HP. So lets all unite and have ONE POST TO RULE THEM ALL....

I think this post should accomplish the following:

1. Let's attach the correct JSP files (including file name and version 4.5 or 5.0). No random text files claiming that "this code works!"

2. Let's explain how to link the End User's attached file to the actual service ticket.

3. Let's use this post to gather all attachment questions into one central location...

Who's with me?