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Service Packs, where ?

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Solouncapitano_
Regular Collector

Service Packs, where ?

As written in the title where is the Hp repository containing all service pack available for Service Desk 4.5 ?

I've search and I did not find it...
(confused)

Thanks for help.
7 REPLIES
George M. Meneg
Honored Contributor

Re: Service Packs, where ?

Hello,

You can find them at
http://support.openview.hp.com/patches/sdsk/sdsk.jsp

This is the location of the latest service pack, but the previous service packs are also listed.
menes fhtagn
Solouncapitano_
Regular Collector

Re: Service Packs, where ?

I've already find that site, but I was unable to browse for older service pack (that's why I'm confused). I.E. where can I find and download ServicePack 16 ?

Thanks.
George M. Meneg
Honored Contributor
Solution

Re: Service Packs, where ?

Well, click for example "Windows", go to Service Pack 21, click view patch full text,
click "Supersedes" and you will go to the bottom of the page where the previous service
packs are listed.
menes fhtagn
Mark O'Loughlin
Honored Contributor

Re: Service Packs, where ?

Hi,

choose suprsedes. If the link doesnt take you there then they are generally listed near the bottom.
Solouncapitano_
Regular Collector

Re: Service Packs, where ?

THANKS!

Last two replies did solve my problem.
JaS_4
Honored Contributor

Re: Service Packs, where ?

There is also this tech note listing old servicepacks but it does depend on how often it's updated.

http://openview.hp.com/ecare/getsupportdoc?docid=OV-EN020116
Solouncapitano_
Regular Collector

Re: Service Packs, where ?

Thank JaS, it's a great link.
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