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Service Packs, where ?

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Solouncapitano_
Respected Contributor.

Service Packs, where ?

As written in the title where is the Hp repository containing all service pack available for Service Desk 4.5 ?

I've search and I did not find it...
(confused)

Thanks for help.
7 REPLIES
George M. Meneg
Acclaimed Contributor.

Re: Service Packs, where ?

Hello,

You can find them at
http://support.openview.hp.com/patches/sdsk/sdsk.jsp

This is the location of the latest service pack, but the previous service packs are also listed.
menes fhtagn
Solouncapitano_
Respected Contributor.

Re: Service Packs, where ?

I've already find that site, but I was unable to browse for older service pack (that's why I'm confused). I.E. where can I find and download ServicePack 16 ?

Thanks.
George M. Meneg
Acclaimed Contributor.
Solution

Re: Service Packs, where ?

Well, click for example "Windows", go to Service Pack 21, click view patch full text,
click "Supersedes" and you will go to the bottom of the page where the previous service
packs are listed.
menes fhtagn
Mark O'Loughlin
Acclaimed Contributor.

Re: Service Packs, where ?

Hi,

choose suprsedes. If the link doesnt take you there then they are generally listed near the bottom.
Solouncapitano_
Respected Contributor.

Re: Service Packs, where ?

THANKS!

Last two replies did solve my problem.
JaS_4
Acclaimed Contributor.

Re: Service Packs, where ?

There is also this tech note listing old servicepacks but it does depend on how often it's updated.

http://openview.hp.com/ecare/getsupportdoc?docid=OV-EN020116
Solouncapitano_
Respected Contributor.

Re: Service Packs, where ?

Thank JaS, it's a great link.