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Service Desk intigration With NNM 7.5

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Naveen kesari_1
Honored Contributor.

Service Desk intigration With NNM 7.5

Hi Expert,
I have HP Service Desk 4.5 wiht Service Pack 21 in Windows Server.and I have done Service Desk intigration With NNM 7.5 btu i don't getting any caals from NNM...
PLS let me know what is the right Configuration in Service Desk.

Thanks,
Naveen Kumar
Be Positive
3 REPLIES
testingha_1
Honored Contributor.

Re: Service Desk intigration With NNM 7.5

hello naveen,

i suggest that you read the dataexchange guide,this will provide you with step by step instructions on how to integrate service desk and NNM.

dont hesitate to ask if you have any further questions.

Regards.
Naveen kesari_1
Honored Contributor.

Re: Service Desk intigration With NNM 7.5

Hi,
Ok fine, but how to configure Data Exchange becouse i can't understand in data exchange guide.pls let me know.........
and i want to Service Desk4.5 SP 21 intigration with OVOW 7.5 is it possible?
if it is possible then where is the intigration file like xml which is export in service desk.

Thanks,
Naveen Kumar
Be Positive
Pradeep_30
Outstanding Contributor.

Re: Service Desk intigration With NNM 7.5

Hello Naveen,

What kind of integration you looking forward to between OVOW7.5 and SD? Is it just incident/SC creation? If yes then you can install OVSD Integration on the OVOW side and use sd_event.ini to configure.

HTH