Service Desk Practitioners Forum

Service Desk and ISA Proxy Client

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Service Desk and ISA Proxy Client

We use HP Service Desk version 02.10.036 and Microsoft ISA Firewall Client for ISA server 2004. Service Desk server version is 259 OvObs_01.10.040-200607281540:259-PROD.

When ISA Client is installed, Service Desk Consule pops up the black window and will not go any further. Removing the ISA Client will enable you to run Service Desk.

What is the cause of this conflict?