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Service Desk OVOW Integration

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Nadim_1
Collector

Service Desk OVOW Integration

Hi Guys, i have just installed the integration between Sercice Desk 5.1 patch3 and OVOW 7.5, the integration is fine and i get incident to service desk from OVOW, but the problem is that i can't have the Node Name in the incident, the node that generate that message.

If someone can help.
Best Regards.
1 REPLY
Bhuvnesh
Frequent Visitor

Re: Service Desk OVOW Integration

Have you imported nodes from OVOW to Service desk CMDB? If not you need to either import them or create nodes manually in SD ensuring that search code matches with the node name in OVOW.
//Add this to "OnDomLoad" event