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Service Desk Licensing

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Mohammed Albust
Honored Contributor.

Service Desk Licensing

I was using a pilot kit for 60 days and it locked up. When I start the console it gives me an eror saying that I'm not allowed to view persons and workspaces. Thought it would be a permission issue but I believe it's the license expiration. now when i try to access "Service Desk Licensing" to paste the new code for the license, it doesn't open. Is there anywhere else i could paste the new code to get it to work?
1 REPLY
Mohammed Albust
Honored Contributor.

Re: Service Desk Licensing

1- Make sure "system" account is stored in the client settings and test the connection to be successful.

2- open Service Desk Licensing, upload new text files and run ovc -restart.