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Service Desk - Concurrent License

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Marcela Miguel
Senior Member

Service Desk - Concurrent License

Hellowww, Friends!

This is a situation:

I have a 5 Named licenses and 7 concurrent licenses on the Service Desk.
First: Check my screenshot, AFTER...

These Accounts Are Concurrents Licenses. Though, They Are Not Utilized On The Service Desk. I Would Like To Remove Because These Accounts Are Limit The Users Logged Numbers Concurrents.

How can I resolve this situation? My concurrent license users are blocked for this message "Maximmum%1.....can not be log". Being that they exist others available license to use.

Regards,

Marcela.
1 REPLY
Marcela Miguel
Senior Member

Re: Service Desk - Concurrent License

Thread canceled.
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