Service Desk Practitioners Forum
cancel

Service Desk - Concurrent License

Highlighted
Marcela Miguel
Outstanding Contributor.

Service Desk - Concurrent License

Hellowww, Friends!

This is a situation:

I have a 5 Named licenses and 7 concurrent licenses on the Service Desk.
First: Check my screenshot, AFTER...

These Accounts Are Concurrents Licenses. Though, They Are Not Utilized On The Service Desk. I Would Like To Remove Because These Accounts Are Limit The Users Logged Numbers Concurrents.

How can I resolve this situation? My concurrent license users are blocked for this message "Maximmum%1.....can not be log". Being that they exist others available license to use.

Regards,

Marcela.
1 REPLY
Marcela Miguel
Outstanding Contributor.

Re: Service Desk - Concurrent License

Thread canceled.