I created a role CMDB Manager (for example)and allowed only to create and maintain and remove CIs. When the person logs in with CMDB Manager role, the person can't create a new "Brand" with this role. The Brand is grayed out. Any Ideas. System Administrator can do it.
There is some kind of bug in SD5 concerning the roles as i have been told is that they will fix with the SP1 that i dont know when they will release it. By you can try to purge the memory after creating a role but It wont alwais work.
Guys Thanks I tried all, and I had the same problem for one service desk role, I cleared the cache, restarted the OVC then worked but, this CMDB role doesn't work. I heard the same, SP1 will have fix for it. But any one knows when SP1 is coming out.