Service Desk Practitioners Forum
cancel

Service Desk 5.10 patch 7 Java issue

Highlighted
kevin mfume
New Member.

Service Desk 5.10 patch 7 Java issue

Hi, I have service desk 5.10 patch 7 installed in a test environment. Everything has been working fine for the past couple of days but I am now receiving a error message when attempting to login via the Web console. The error message is below:

An error occurred. (java.lang.NullPointerException)
1 REPLY
gg_1827bh
Respected Contributor.

Re: Service Desk 5.10 patch 7 Java issue

hi kevin,
Just Login as web console adminstrator and restart the Applet and try.

Regds
Gopinath