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Service Desk 5.10.028 database connection

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Coolkev
Occasional Contributor

Service Desk 5.10.028 database connection

I have just installed service desk 5.10.028 however, I am having problems getting it to recognize the database server. Nothing is listed under object server monitor, I am unable to connect to the localhost or the webconsole. I have attached a copy of the status of my services, you will notice several are aborted. Any help or direction is very much appreciated.

Best regards,
Kev
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Err_1
Honored Contributor
Solution

Re: Service Desk 5.10.028 database connection

Hi,

you have several services aborted, specially ovobs, which basically means that the server is not running.

Are you abll to identify any log trace showing why the ovobs aborted?

Did you considered installing newer version of Service Desk as we discussed in previous thread?

Regards,
Randall Barrantes
SW Support Delivery Manager
Coolkev
Occasional Contributor

Re: Service Desk 5.10.028 database connection

thanks
//Add this to "OnDomLoad" event