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Service Desk 5.1 Forms Problem

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Eng.NM
Honored Contributor.

Service Desk 5.1 Forms Problem

I have a strange problem with SD 5.1, when I create a form (Problem, Servece call...etc), then after refreshing the form view I cant see it!!!, and sometimes an error message appeare telling that there is a missing parameters (hight and width)...is it a bug in SD v5.1? can i have a solution? (the default SD Problem form has 0 hight and 0 width in its attributes!)...any help
3 REPLIES
FXCISD
Super Contributor.

Re: Service Desk 5.1 Forms Problem

Nada,
This seems wierd cause it didnt happen to us.. Anyways.. have u upgraded to SP2???
May be that will help

--Franz
Sean Almond
Honored Contributor.

Re: Service Desk 5.1 Forms Problem

This may be just a caching issue, log out and purge your client cache.
Ruth Porter
Acclaimed Contributor.

Re: Service Desk 5.1 Forms Problem

Hi there,

Is this the same question as you logged before?

As I said, I think you need to log with HP as it seems to be a bug and you may need HP assistance

Ruth
http://www.teamultra.net