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Service Desk 5.0 SP1 Integration with LDAP for user authentication.

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Viral Desai
Regular Contributor.

Service Desk 5.0 SP1 Integration with LDAP for user authentication.

I'm trying to integrate with LDAP for single sign on for users and wanted to know any issues or if there are any detailed steps for doing so. What requirements from OVSD side as well as from teh LDAP admin side need to be considered for a seamless integratin?