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Service Call field Caller

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Leep
Respected Contributor.

Service Call field Caller

Hi!
There is a field in Service Call form Caller. It shows Caller's name. Under this field there a text area which shows Call's email, tel. org, etc. Can I remove this text area field? I have tried, but impossible. I want to save some place for the fields under since we have quite some fields, some of them are out of screen.

Many thanks,
Lee
3 REPLIES
Mark O'Loughlin
Acclaimed Contributor.
Solution

Re: Service Call field Caller

Hi,

you cannot change that area size wise but there should be another field available called "SC Person 1" that does a look up to the person table which does not take up so much space.

Activate and add this field to your form instead.
Leep
Respected Contributor.

Re: Service Call field Caller

Many thanks.
De Naeyer Robby
Trusted Contributor.

Re: Service Call field Caller

Hi,

I know it is a late reaction but i think you are looking for the show option.

In system panel > presentation > search > service call > show fields

regards.