Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Service Call ID with comma in SD5.0

Highlighted
Madanagopal
Super Collector

Service Call ID with comma in SD5.0

Hi,

I am using SD5.0, The ID is displaying in the format with commas(1,233).
I need to remove the comma. Can any one please tell me how to do it.

Regards,
Karthic
2 REPLIES
Craig R Taylor
Collector

Re: Service Call ID with comma in SD5.0

I am not sure how different 5.0 and 4.5 are in terms of interface but in 4.5 you remove the comma this way.

Tools-->Options

In the options screen select the Number formats tab. Beneath that there is an item name "Grouping Symbol". Simply delete it.

Hopefully this helps you out.

Craig
You can observe a lot just by watching. - YOGI BERRA
Ken Briscoe
Honored Contributor

Re: Service Call ID with comma in SD5.0

Good question - I can't find any global setting for this under 5.0 either. And there is no option in Views to specify the default number format. And I can't see it in Tools->Options either....only date/time and required fields format.
Might have to ask HP about this one unless anyone else can find it.
My email is kenilian@bigpond.com.au
//Add this to "OnDomLoad" event