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Service Association To Organization

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juan.caceres
Honored Contributor.

Service Association To Organization

When i associate and Paren Organization to a Service, the child organization inherit the service?.

I mean if i have the following:

Organization X parent of Organization Y.
And i associate "Service_001" to Organization X. All members of organization Y inherit the service?.

Environment: Service Desk 5.1 SP7 on HPUX and Windos.

Thanks
Ready to help!
1 REPLY
juan.caceres
Honored Contributor.

Re: Service Association To Organization

Just in case somebody needs an answer about this.

YES the child organization inherit the services and SLAs associated with the PARENT organization.
Ready to help!