I am trying to use a change template to generate 3 workorders which have to be completed in a sequential manner (ie workorder 1 must be closed before workorder 2 can begin and workorder 2 must be closed before workorder 3 can begin.
I have created the workorder successor/predecessor relationships and selected "Successor starts only if predecessor is closed".
When I create a change record using my template the 3 workorders are all created automatically. This causes confusion, because the person to whom workorders 2 and 3 are assigned, immediately sees them within "service today". He has no way of knowing whether or not he can actually action a workorder unless he opens it and checks if the "status" field is greyed-out (indicating that a predecessor is not yet closed). If he has a lot of workorders assigned to him then this just makes things difficult.
Ideally I would prefer it if only Workorder 1 was created when the change record is created. Then when workorder 1 is closed, workorder 2 would be created etc. If this is not possible then is there any way to create a view which will make it easy to see which workorders can be actioned and which are still waiting for predecessors to finish?
I have searched this forum and there is mention of a utility called "autowo". Unfortunately I cannot find this command. Perhaps it does not exist in V5.0. Is there an alternative?
We work around this by saying creating a status "Assigned", to which the work order is set only when it is actionable. Users are instructed to ignore any work orders that do not yet have a status of "Assigned".
Also autowo is available in our version of 4.5, I find it much harder to maintain than putting the wo templates in the change template, and would not recommend using it unless there were really a need for dynamically created work orders.