Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Send to [Caller;Organization;Manager;E-mail]

Highlighted
Alex_389
Super Collector

Send to [Caller;Organization;Manager;E-mail]

HI!

Is there any way to send alert to [Caller;Organization;Manager;E-mail]?

I can successfully add this field to message body but the only option I have in Send to: field is
[Caller;Organization;Manager] which actually is just a name of a person not an e-mail.

I'm using SD4.5 SP19.
1 REPLY
Alex_389
Super Collector

Re: Send to [Caller;Organization;Manager;E-mail]

Ok, it's a simple one.
Don't use GUI, just type in [Caller;Organization;Manager;E-mail]and it works ;)
//Add this to "OnDomLoad" event