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Send mail to approval persons

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Vladimir V.B.
Trusted Contributor.

Send mail to approval persons

Hi
I have service call with approval snd i need to send mail to all members of approval list. How i can do this?
Best regards
3 REPLIES
Mark O'Loughlin
Acclaimed Contributor.

Re: Send mail to approval persons

Hi,

the out of box way is to set the field on the person form for "Send me an e-mail if I need to approve an item" to be checked for the person records - either just for approvers or for all person records. When a user is then listed as an approver they will get an automatic e-mail
Vladimir V.B.
Trusted Contributor.

Re: Send mail to approval persons


Thanks, Mark O'Loughlin. But do you know other methods?
Mark O'Loughlin
Acclaimed Contributor.

Re: Send mail to approval persons

Hi,

I think the other way is to use the WebAPI to get the list of approvers as DB rules will not do that for for you so you cannot set a DB rule to send an e-mail to the approvers.