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Send SMS in SD 4.5 SP 18

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Maximo 5
Super Contributor.

Send SMS in SD 4.5 SP 18

Hi,

I want to send SMS from SD, is possible? How?

Thanks.
2 REPLIES
George M. Meneg
Acclaimed Contributor.

Re: Send SMS in SD 4.5 SP 18

Well, you can do two things:

1. One create a rule that will launch an application that will send SMS.
2. Use a mail to sms gateway in order to send mail notification as sms.
menes fhtagn
Mark O'Loughlin
Acclaimed Contributor.

Re: Send SMS in SD 4.5 SP 18

Hi,

there is no inbuilt SMS facility. You would really need a 3rd party tool to do this.

One solution I looked at was using OVSD to send a e-mail to another ticketing system that was used in a different part of a company (Remedy) which had the ability to take the mail and generate an SMS from it.

It does have its draw backs / limitations but looked like it could work.