Service Desk Practitioners Forum

Selecting multiple codes at once?

Trusted Contributor.

Selecting multiple codes at once?

Hello all,

I've been experimenting with trying to select multiple codes from the same category at once. So far I've no luck with it. My only solution at the moment is to use many checkboxes, a solution I found to be a bit clumsy (not to mention SD 4.5 can't even separate sideways, leaving a huge amount of blank space).

Does anyone have an ideas? It's infuriating since in Advanced Find many fields can do this when using the Advanced Criteria.