Service Desk Practitioners Forum

Scaling Service Pages Servers

gavin mills_2
Regular Contributor.

Scaling Service Pages Servers

Hi All,

I am currently trying to scale our service page solution and the load testing results i have colllated are not good. We used robots to raise calls via service pages and it bascially ground to a halt at just below 40 users. Interestingly it was the Service desk service not tomcat that was the bottle neck. I am not sure if a I can trust these results on face value

What I would like to know is what architecture people are using for service pages, what is your concurrent user base and how did you scale it?

We are using HP blade servers which are twin CPU's (Xeon) at 2.8ghz with 1gb Ram.

Any advice will be gratefully received.