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SSL Implementation Support in OVSD and Service Manager

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dmann
Super Contributor.

SSL Implementation Support in OVSD and Service Manager

A quick question:

1. Does Service desk support SSL?
2. Does Service Manager support SSL?

Is there a white paper or other document for listing the support?
1 REPLY
dmann
Super Contributor.

Re: SSL Implementation Support in OVSD and Service Manager

I did not get an answer for SM.

Here is the answer for OVSD 4.5.

SSL is supported for Servcie Pages only, and not for Web Console; there is a technical document for the setup of Service Pages in SD4.5 version:

http://openview.hp.com/ecare/getsupportdoc?docid=OV-EN020706



Since the SSL configuration of Service Pages is more related on the Apache-Tomcat side than it is on SD side, please see the following URL as well:

http://tomcat.apache.org/tomcat-4.1-doc/ssl-howto.html



In regards to Web Console, there is an Enhancement Request open, currently under investigation to have SSL configuration for Web Console, you can find more details in the URL below:

http://openview.hp.com/ecare/getsupportdoc?docid=ITSM007743