Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

SP4.5 SP17 Changing hostname and IP

SOLVED
Go to solution
Highlighted
Andy Cravens_2
Regular Collector

SP4.5 SP17 Changing hostname and IP

I have a new install of SD4.5 SP17 and I need to change the hostname and IP address of the server. Does the SD application contain any embedded references to the origional hostname or IP?
1 REPLY
Tim Schmitt_4
Frequent Visitor
Solution

Re: SP4.5 SP17 Changing hostname and IP

I know that the scheduled tasks are set for a specific server name (or IP, depending on how the server was configured) and port. You may need to run the "Reschedule tasks" function in the actions menu in order to move those tasks to the new server.

I'm not sure how well the rescheduled tasks functionality works. You may want to perform a test before executing the change to your production Service Desk environment.
//Add this to "OnDomLoad" event