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SP25 not able to recieve multipart e-mails - serious bug?

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Michael Gregor
Outstanding Contributor.

SP25 not able to recieve multipart e-mails - serious bug?

Multipart e-mails sent to our SP25 testsystem are discarded and generates an error in the database. I have tested this on two systems now. It works OK on SP21.

Could someone else test this?

Michael
1 REPLY
Michael Gregor
Outstanding Contributor.

Re: SP25 not able to recieve multipart e-mails - serious bug?

Just an update to this issue.

We have tested some more, and concluded that the problem seems to be not in SP25 itself, but in the expansion of fields from char4000 to CLOB during the database upgrade process (using sd_dbonfwizard) which we did at the same time.

If this option is chosen during a service pack upgrade all char4000 fields are expanded to CLOB format. It seems that HPOV SD has problems inserting values into these expanded fields when the string is larger than 4000 characters. This happened to us when bouncing in some multipart e-mails (they can be large). The database could not insert these value and threw an error.

We are investigating more into this matter.