Service Desk Practitioners Forum
cancel

SLM installation on SD4.5

SOLVED
Go to solution
Highlighted
PatrikT
Respected Contributor.

SLM installation on SD4.5

Hi All,

as our firm likes to work with "old" products (iso going to SM7) I now see myself for the next challenge: installing and configuring SLM on SD 4.5 SP27.
I received a download from HP after our purchase but strangely enough a SD5.1 file ... after a call I got another file to download, but still no SLM ... I do have a license.

Is this the way to install SLM ? Or is this already in the box and do I need to start some service or so to get it running. I do not get much help from HP ...

thanks for your experiences.
Patrik
3 REPLIES
The Pike
Acclaimed Contributor.
Solution

Re: SLM installation on SD4.5

Patrik,

In SD4.5 there is nothing additional to install.

You only need to enable the SLM module by adding a license key and its annotation in the system.

Go to: Administrator Console >> System Panel >> License >> Add

Once you restart the client, the SLM module should be there waiting for you.

Hope this helps.
Points (and pints) are welcome...

The Pike
PatrikT
Respected Contributor.

Re: SLM installation on SD4.5

This is exactly what I expected as I installed yesterday and checked today. But nobody from HP nor any manual I checked stated this.

Thanks Pike. 10 point for magical answer !

Patrik
PatrikT
Respected Contributor.

Re: SLM installation on SD4.5

thanks Pike