The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 10:30am (PST)
The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 10:30am (PST)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

SLM HPOVSD 5.0

Highlighted
OlArt
Super Collector

SLM HPOVSD 5.0

Hello everybady!
I need a help from you, please!
Service Definition has created with a metrics. Monitored service has also created from this service definition. SLA has created and placed under SLM. But service status is "Not yet computed" all the time. What is not enough for them? :))
2 REPLIES
OlArt
Super Collector

Re: SLM HPOVSD 5.0

Please, help!!!
Naveen Jaiswal
Occasional Visitor

Re: SLM HPOVSD 5.0

Have you defined SLO? SLO I guess is must for SLM in 5 to work.

Also the attachment that you attached cannot be opened. Can you attach it again but please ensure the size is not more than 1 MB else it will not get attached.

Regards,
Naveen
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purose of it. By MK Gandhi
//Add this to "OnDomLoad" event