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SLA Violted alerts

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paras maan
Super Collector

SLA Violted alerts

Hi All,

Please help me....
My One user getting SLA Voilted alerts mail on every call & all calls are resolved within SLA.


Please help..
Regards
Maan
1 REPLY
The Pike
Honored Contributor

Re: SLA Violted alerts

Maan,

You need to elaborate, provide logs, screenshots. Otherwise, we're shooting in the dark.

The Pike
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