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SD5 support hours

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FenchurchLow
Outstanding Contributor.

SD5 support hours

Hi all,

Can i know if i want to include support hours(schedule), do i need to get SLM module? or just helpdesk module will do?

Thank you.

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Karol Raffay
Super Contributor.
Solution

Re: SD5 support hours

You need to get SLM module and you remember set up Holidays.
FenchurchLow
Outstanding Contributor.

Re: SD5 support hours

thanks