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SD5 data exchange

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SD5 data exchange

Hi all,

I tried to import xml file into SD5 using import mapping. The xml file was from excel.
Once i started importing using the start import option,it never imports and remains 0%.
May i know if there any other ways i can import my CIs?

Many thanks.

1 REPLY
bpgraham
Collector

Re: SD5 data exchange

Just to verify, you didn't try to import an XML file that you generated as a "Save As xml" from excel? If so, there will be a problem. If not, disregard the following.

You need to create an export task that uses an ini to access to the excel spreadsheet through odbc and export it to an HP ServiceDesk XML formatted file, then you can use the import task to pull in the XML file using the import mappings.

Hope this wasn't reduntant.
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