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SD5 Licensing

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dschul
Super Contributor.

SD5 Licensing

Hi

Hope someone can help. I have currently two SD5 Systems running. On both I cannot bring up the Sd Licensing (I think it's called autopass). On both when I try to start he icon nothing happens?

Any Ideas?

Thanks

Daniel
5 REPLIES
Ragu_4
Respected Contributor.

Re: SD5 Licensing

Daniel
I had the same issue, what you need to do is on the server you create an account for the client, then open the licence module it will display the licence.

If you don't have an account for the client on the server you can't edit the licence module.
Vasily Aksenov
Acclaimed Contributor.

Re: SD5 Licensing

Hello All.
Does anybody know an i use sd4.5 key for sd5.0 or should i get from HP new one?
Ragu_4
Respected Contributor.

Re: SD5 Licensing

Yes
You can use 4.5 licence on 5
Vasily Aksenov
Acclaimed Contributor.

Re: SD5 Licensing

i was told that there are some new licences were introduced in SD5. Can you tell me what are this new licence for. At this moment i have all sd45 modules (helpdesk, SLA, change).
Ragu_4
Respected Contributor.

Re: SD5 Licensing

The licencing has changed the way you key in
Autopass is introduced.
Probably SLM might need to be revisisted as they changed heavily on SLM services (manged) you can buy in 25 in bundle.
Apart from that nothing major.