Service Desk Practitioners Forum
cancel

SD5.1 Assignment notification

Highlighted
HPOPV+
Collector

SD5.1 Assignment notification

Hi,
I have SD5.1 Patch2 installed on windows 2003 I want to have the hp openview assignment notification working what I did is the following
1) Tool -> option -> Notification and I checked the “Show Assignment Notification when objects are assigned to me “
2) Person ->History lines -> Checked “Show Assignment Notification when objects are assigned to me “
In the fist 2 cases when I access the console and when an object is assigned to me nothing happens
3) I tried to Access it form start -> all programs ->Hp openview assignment notification
I put the username and password of the user then after that I get the attached error
I changed some setting in the ovconsol.bat
-Dserver=ipaddressofmyserver
-DWebserverport=8004
Still the same error. What am I missing ?

Regards;
2 REPLIES
bpgraham
Collector

Re: SD5.1 Assignment notification

There's no attached error example.
Ruth Porter
Honored Contributor

Re: SD5.1 Assignment notification

Hi there,

Have you related the account you are using to the person record?

Regards

Ruth
http://www.teamultra.net
//Add this to "OnDomLoad" event